ARTIFICIAL INTELLIGENCE AND HUMAN RESOURCES

“Artificial Intelligence Would Revolutionize HR Industry!!”

Ever wondered how humans developed the power of computer systems in terms of their diverse working domains, their increasing speed, and reducing size with respect to time. A branch of Computer Science named Artificial Intelligence pursues creating the computers or machines as intelligent as human beings and it is a true fact!

But what is Artificial Intelligence? According to the father of Artificial Intelligence, John McCarthy, it is “The Science and Engineering of making intelligent machines, especially intelligent computer programs”. It is a way of making a computer, a computer-controlled robot, or a software think intelligently, in the similar manner the intelligent humans think. It is accomplished by studying how human brain thinks and how humans learn, decide, and work while trying to solve a problem, and then using the outcomes of this study as a basis of developing intelligent software and systems.

Human resource is the life blood of any type of organization. The most important asset for any organization is their Human Resources and they serve the organisation to achieve its goal. Management of human resources plays an extremely vital role as compared to the technology or capital and for its effective management, organization requires effective HRM practices. Human resource development has become an essential component in the development process. HRM can help organisation to improve their manners in such areas as staff commitment, proficiency and suppleness, which in turn leads to improved staff performance. This field of HRM is still in its evolutionary phase and it is difficult to identify any crystal clear framework to retrofit the existing strewn perspectives.

With advanced data-driven technology such as artificial intelligence (AI) growing by leaps and bounds across businesses, it should not astonish the HR experts who are just looking up to AI as their tool for spot decision making and Employee Management in the near future. Espousing Artificial Intelligence is just aggrandizing. But, the critics are still timorous that the technology could replace human workers and even do much of the work of HR. Perhaps, there is no way to abscond. Every turn you make, AI takes over it!

Artificial intelligence is all about analyzing, breaking down and transforming data into humanized format, which is just effortless to interpret and study. With the staggering influx of data in the human resource arena, artificial intelligence can offer an ocean of insights in key areas that often go unnoticed such as productivity, managerial effectiveness, employee engagement and talent assessment to just name a few. This would help HR’s to understand their workforce in a much better way and foresee workforce trends as well as identify problem areas well in advance.

The platforms are just emancipating up HR professionals in a myriad way. Moreover, the ways that AI will support HR instead of replacing HR are:

1.      AI can learn the qualifications of employees who are successful in a role and apply the knowledge to screen, rank, and grade candidates who match the criteria.

2.      AI is best suited for collecting and compiling data quickly and without human error.

3.      AI helps managers understand their team’s feedback and put it to use immediately.

4.      AI will help HR finally become a strategic partner through the adoption of metrics and analytics.

5.      AI will just enhance the candidate’s assessment and speed up time to hire without sacrificing quality of hire.

6.      Intelligent bots will act as virtual assistants in the employee on-boarding process, by creating new employee profiles and helping staff answer basic questions about benefits, insurance, and company policies.

AI powered tools combined with a slight human touch would render more stalwart and intelligent HR solutions in future. AI has the capability to create more people-oriented workplaces that would breed happy and contended employees minus biases.

As human resource functions are turning more and more accountable for driving business outcomes since the last couple of years, utilizing the power of AI is one of the pivotal and life-changing technological trends that HR managers and leaders can embrace to drive Employee Management.

"Machines will follow a path that mirrors the evolution of humans. Ultimately, however, self-aware, self-improving machines will evolve beyond humans' ability to control or even understand them."

            - Ray Kurzweil